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VURT PTY LTD PRIVACY STATEMENT

VURT PTY LTD PRIVACY STATEMENT.
Vurt Pty Ltd (“Vurt”, “We”, “Us”) is committed to respecting your right to privacy and protecting your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles set out in the Act.

We ensure all officers, employees, and subcontractors understand their obligations under the Act. This is achieved through training, and implementing policies and procedures to prevent information being collected, used, disclosed, retained, accessed, or disposed of improperly.

This Policy applies to all dealings with us, whether in person, by telephone, email, correspondence, or via our website.

Purpose of This Policy.
This Policy is designed to:

  • Give you a clear understanding of the kinds of personal information we collect and hold
  • Explain how and when we collect, use, store, and disclose personal information
  • Inform you of the purposes for which we collect, hold, and use it
  • Provide information on how to access or correct your information
  • Advise how to make a complaint and how it will be handled
  • Advise when we may disclose information to overseas recipients
  • Enhance transparency of our operations

Collection of Personal Information.
We collect personal information to provide, or potentially provide, services and products including:

  • Professional development and training
  • Complaint resolution services
  • Recruitment services
  • Payroll services
  • Membership and advisory services
  • Updates about events, products and services


Types of personal information collected may include your name, date of birth, addresses, email, phone numbers, occupation, employee names, financial details, bank and credit information, and insurance information.

We may also collect sensitive information where required, such as language and cultural diversity, disability, education history, employment status, and study reasons.

We may collect information directly from you (forms, calls, emails, correspondence, website), or from third parties such as credit reporting agencies or public sources.

Use and Disclosure of Personal Information.
Your information is used for purposes such as:

  • Processing applications
  • Complaint resolution
  • Providing services or products requested
  • Managing member relationships
  • Marketing products and services
  • Promoting Vurt membership


We may disclose your information to mediators, legal advisors, financial institutions, contractors, IT providers, payment systems, or online training hosts, where required to provide services.

We will only disclose information with your consent, where expected, authorised by law, or necessary for enforcement purposes. Overseas disclosures may occur, including to the USA and Canada, with measures to ensure compliance.

Marketing Our Products and Services.
We may use or disclose your information for marketing. You can opt out at any time. We may also provide information to sponsors and supporters unless you request otherwise.

Accuracy of Personal Information.
We take reasonable steps to ensure accuracy and currency of the information we collect. If your information is inaccurate or outdated, please contact us to update it.

Security.
We protect personal information through confidentiality agreements, secure document storage, restricted access, computer system safeguards, website security, and anti-virus measures. Information no longer required is destroyed or de-identified.

Your Privacy on the Internet.
Our website is protected with electronic security measures including firewalls and encryption. Links to third-party websites are provided as a service, but their privacy policies may differ. We recommend reviewing their practices directly.

Access to Personal Information.
You may request access to your personal information. Requests are acknowledged within 14 business days, and usually processed within 14 business days. Identity verification may be required. Corrections will be made unless there is a sound legal reason not to.

Contacting Us.
Vurt Pty Ltd
39 Dean Street
Toowong QLD 4066
Email: admin@vurt.com.au
Phone: (07) 3497 0662

Complaints.
If you believe there has been a breach of the Australian Privacy Principles:

  • We will acknowledge your complaint within 2 business days
  • We will investigate and attempt to resolve it within 20 business days
  • If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC):


Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 2001
Email: enquiries@oaic.gov.au
Phone: 1300 363 992

Review of Policy.
This policy will be reviewed:

  • At least annually
  • Following an information security incident
  • After major system changes
  • Following legislative changes


Reviews ensure the policy remains appropriate and compliant.